

PRE-ORDER | Centauri Build Plate Upgrade Package
Shipping calculated at checkout.
Pre-order Shipping Notice
- Print Right Out of the Box
- Full-Auto Calibration
- CoreXY with 500 mm/s Velocity
- 20,000 mm/s² Acceleration
- Build Volume 256 × 256 × 256 mm
Product information
Where We Ship
Orders placed on ELEGOO CA (ca.elegoo.com) can be shipped to Canada.
Estimated Delivery Time:
- In-stock Product: 3-7 workdays for delivery.
- Pre-owned Product: 4-8 workdays for delivery.
- Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays.
Shipping Restrictions
- Please note that we are unable to ship to P.O. Boxes and APO/FPO addresses.
- You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.
Shipping Fees
For orders over $65 CAD, it’s FREE SHIPPING. Orders under $65 CAD will be charged a $20 CAD shipping fee. EXCEPT this condition:
Orders that include Saturn 4, Saturn 4 Ultra, or Saturn 4 Ultra 16K will incur a shipping fee of $30 CAD per unit.
Orders that include Centauri or Centauri Carbon will incur a shipping fee of $50 CAD per unit.
Ownership, Terms, and Risk
Please ensure your address details are correct as once the parcel is on its way we cannot re-direct it. It is your responsibility to check and verify. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss.
Note: Please do not enter any PO Box address, otherwise your package can’t be dispatched by any express.
Normally the orders that have been shipped out (you have received the tracking number or your order status has been completed) cannot be canceled. If you have to refuse delivery due to force majeure after the package is dispatched from ELEGOO, you are subject to the return and refund policies and must pay for the original shipping charges, which will be deducted from your refund.
If you do not contact the delivery company within 5 days after the delivery attempt, they may return the goods to us. A return charge may be assigned to us which may be twice of the delivery cost. If the case of this happens, we reserve the right to ask you to pay the return charge plus an additional re-delivery cost before we re-dispatch the item to you.
When the goods are delivered, please check that the order is complete and undamaged. If there is any damage to the goods at the point of delivery, you can contact us: info@elegoo.com
Following a successful transaction you will be notified when your order has been dispatched with a tracking number provided, if you do not receive a tracking number within 48 hours of completing your purchase, we ask that you first check your email “Junk/Spam” folder and then contact us: info@elegoo.com
Refund Policy & Warranty Info
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, ELEGOO provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the warranty policy below, as warranty periods and warranty rules differ according to the models and parts list.
Warranty Policy
1. Warranty timeline
Models | Parts List | Note | Warranty Period | |
3D Printing Machine & Parts | Neptune 3/3 Pro/3 Plus/3 Max Neptune 4/4 Pro/4 Plus/4 Max OrangeStorm Giga Centauri Carbon/Centauri |
PEI Platform Plate/PEI Platform Kit/PEI Magnetic Platform Kit/Build Plate | The PEI platform/build plate is a consumable product without warranty. | No warranty |
Nozzle | The nozzle kit is a consumable product without warranty. | No warranty | ||
PTFE Tube | The PTFE tube is a consumable product without warranty. | No warranty | ||
Heater, Thermistor, Tools | No warranty | |||
Hot End/Hotend Kit | The nozzle and PTFE tube are consumable products without warranty. | 3 Months | ||
Extruder/Extruder Kit/Printhead Kit | 6 Months | |||
Cooling Fan Kit | This includes the 4010/4015 blower fan and the 6010 axial flow fan. | 12 Months | ||
STM 32-bit Silent Motherboard | 12 Months | |||
Main Parts of the Machine | 12 Months | |||
Mars/Jupiter | Release Film, Tools | The release film is a consumable product without warranty. | No warranty | |
LCD Screen | Resin leakage, scratch-resistant film damage, human damage, and collision damage are not included in the warranty. | 3 Months | ||
Resin Tank | Installation tools and screws are not warranted. | 6 Months | ||
Build Plate | Damage caused by scratches, drops, or bumps is not covered by the warranty. | 6 Months | ||
Other Main Parts of the Machine | 12 Months | |||
Mars 2/2 Pro/3/3 Pro/4/4 MAX/4 DLP/4 Ultra/5/5 Ultra Saturn S/2/8K/3/3 Ultra/4/4 Ultra/4 Ultra 16K Jupiter SE |
Release Film, Tools | The release film is a consumable product without warranty. | No warranty | |
LCD Screen | Resin leakage, scratch-resistant film damage, human damage, and collision damage are not included in the warranty. | 6 Months | ||
Resin Tank | Installation tools and screws are not warranted. | 6 Months | ||
Build Plate | Damage caused by scratches, drops, or bumps is not covered by the warranty. | 6 Months | ||
Other Main Parts of the Machine (FEP & Tools Excluded) | 12 Months | |||
Mercury Mercury Plus V1.0/V2.0/V3.0 Mercury X/XS Bundle |
Washing Bucket, Curing Turntable, Acrylic Cover | No warranty | ||
Other Main Parts of the Machine (Tools Excluded) | No warranty for the Fresnel lens coated with resin. | 12 Months | ||
Phecda Laser Engraver & Cutter - 10W/20W |
Consumables and Other attached |
Window Mirror,Power Cord, USB Cable, Engraving Materials, User Manual, Packaging, Tools | No warranty | |
Other Parts① | Synchronous Belt, Motor Connection Line, Laser Connection Line | 3 Months | ||
Other Parts② | Fans | 6 Months | ||
Main Parts① | Laser Head | The rate of laser power drop is related to the frequency of use, working hours, and the working environment. If the laser head has any obvious appearance defects or visible cracks, after-sales warranty services will not be provided. | 12 Months | |
Main Parts② | Air Assist, PCB, Motor, Laser Head, Power Adapter, Raisers | 12 Months | ||
Arduino Kits, Robot Kits & Component Kits | All | All | 12 Months | |
Pre-owned Products | All | All | No warranty | |
Accessories | Air Purifier: Mini/USB/Mars Mate |
All (Activated Carbon Excluded) | Consumables (activated carbon) are not warranted, nor is human damage or disassembly covered by the warranty. | 12 Months |
Mini Heater | All (Activated Carbon Excluded) | 12 Months | ||
3D Stainless Steel Funnel | 3D Stainless Steel Funnel is a consumable product without warranty | No warranty | ||
3D Paint Kit | All | No warranty | ||
PEI Liquid Glue | All | No warranty | ||
Anti-Vibration Feet | All | 12 Months | ||
Enclosure | All | 12 Months | ||
Dual Printhead Mounting Plate | All | 12 Months | ||
Four-Printhead Mounting Plate | All | 12 Months | ||
5 kg Large Spool Holder Kit | All | 12 Months | ||
Camera | All | 12 Months | ||
Filament Vacuum Storage Bags Kit | Pump (Vacuum Bags Excluded) | The vacuum bags are consumable products without warranty. | 1 Month | |
Accessories for Phecda | Honeycomb Panel | The honeycomb panel is a consumable product without warranty. | No warranty | |
Composite Filter | The composite filter is a consumable product without warranty. | No warranty | ||
Rotary Attachment | 12 Months | |||
Enclosure | 12 Months | |||
Metal Business Cards | All | No warranty | ||
Silicone Mat | All | No warranty |
2. Warranty Period
All times shown on this page are calculated from the date the original order was received. If you receive free replacement products or accessories, the warranty period will still be calculated from the date the original order was received.
3. Warranty Forfeiture
The following Conditions Are Not Covered Under Warranty:
A. Product is not from ELEGOO or distributors authorized by ELEGOO
B. Products without purchase receipt or any other sufficient proofs of purchase
C. Lost or stolen products
D. Items that have expired their warranty period
E. Non-quality-related issues (after 30 days of purchase)
F. Free products
G. Repaired by a third party or modified by an individual
H. Damage from outside sources
I. Damage from misuse of products (including, but not limited to: resin leakage, falls, and operating devices improperly)
J. Normal discoloration, wear, or consumption during product use
K. The LCD screen cannot provide an SN code
Return & Refund Policy
1. For Unwanted Items
*This clause does not apply to Pre-owned & Refurbished items.
Please note that all return requests must first be submitted to our official customer service team, and the package must be returned to our designated address (unless our customer service team recommends refusing the package), as failure to do so could result in liability for any lost items. Any return not confirmed and monitored by customer support may be lost.
If the Elegoo product that you purchased does not meet your satisfaction but was not confirmed defective by certified Elegoo technicians, we refer to such a product as an "unwanted product".
A. For unopened products (with all original tags and labels attached), you can return them within 14 days of delivery for a refund with an "unwanted reason". Original shipping charges are non-refundable (including free shipping products). Return shipping charges are the customer's responsibility (if ELEGOO provides a shipping label, the shipping fee will be deducted from the refund), and ELEGOO will apply a 5% restocking fee based on the order amount. The refund will be issued in the same currency as the purchase, minus any taxes, import duties, and original shipping charges.
B. For open-box and unused products, within 14 days of delivery, you can return them for a refund with an "unwanted reason". Original shipping charges are non-refundable (including free shipping products). Return shipping charges are the customer's responsibility (if ELEGOO provides a shipping label, the shipping fee will be deducted from the refund), and ELEGOO will apply a 5% restocking fee based on the order amount. The refund will be issued in the same currency as the purchase, minus any taxes, import duties, and original shipping charges.
C. For used products or orders beyond 14 days, refunds for unwanted products are not available.
Unwanted Issue |
|||||
|
Product Status |
Items |
Responsibility of Both Original Shipping Charges and Return Shipping Charges |
Restocking Fee |
Deduction Fee |
Refund |
|||||
Within 14 Days |
Unopened |
√ |
Customer |
5% based on the order amount |
If the returned machine detects key parts missing, the corresponding fees will be deducted. |
Open-box and unused |
√ |
Customer |
15% based on the order amount |
||
Used |
× |
× |
× |
||
Within Warranty |
All Status |
× |
× |
× |
× |
Important:
1. If the customer service team/technical team confirms the return or exchange of the machine, the original machine must be sent out within 7 days (the return label provided by our company is valid for 7 days). Otherwise, it will be deemed that the plan has been abandoned. Subsequent contact with us will require re-troubleshooting and confirmation of the problem, and the time when the problem first occurred will also be reset. A refund or a new machine will be arranged after we receive the returned machine.
2. After receiving the goods, please keep the original box for at least 14 days. If you need to return the goods, you must pack the products in the original box.
3. The returning product will be thoroughly inspected by Elegoo when received and a decision will be made whether the inspection criteria are met. If your returning product fails to satisfy the inspection criteria and has been shipped to Elegoo, your non-conforming product for refund will be rejected or subject to a deduction fee at Elegoo's sole discretion.
2. For Quality-Related Items
*This clause does not apply to Pre-owned & Refurbished items.
Please note that all return requests must first be submitted to our official customer service team, and the package must be returned to our designated address (unless our customer service team recommends refusing the package), as failure to do so could result in liability for any lost items. Any return not confirmed and monitored by customer support may be lost.
A. Product is defective when you receive it, within 14 days of delivery, you can return defective items to Elegoo and get a full refund or replacement, and Elegoo is responsible for return shipping charges. Or you can ask Elegoo to repair defective items, and Elegoo is responsible for repair fees.
B. Beyond the 14 days but within warranty, a full refund and replacement are not available, but repair is acceptable. Elegoo is responsible for repair fees.
C. Out of warranty, Elegoo will provide free technical support, if the parts need to be replaced, the customer is responsible for the repair fees, which means the customer needs to purchase the parts and bear the freight.
Quality-Related Issue |
|||||
|
Items |
Responsibility of Fees |
|||
Refund |
Replace |
Repair |
Return Shipping Charges |
Repair Fees |
|
Within 14 Days |
√ |
√ |
√ |
Elegoo |
Elegoo |
Within Warranty |
× |
× |
√ |
× |
Elegoo |
Out of Warranty |
× |
× |
√ |
× |
Customer |
Important:
1. If the customer service team/technical team confirms the return or exchange of the machine, the original machine must be sent out within 7 days (the return label provided by our company is valid for 7 days). Otherwise, it will be deemed that the plan has been abandoned. Subsequent contact with us will require re-troubleshooting and confirmation of the problem, and the time when the problem first occurred will also be reset. A refund or a new machine will be arranged after we receive the returned machine.
2. After receiving the goods, please keep the original box for at least 14 days. If you need to return the goods, you must pack the products in the original box.
3. To avoid any delay or denial of processing your refund and replacement request, please verify that the returning product must be with all parts & accessories included and all original tags and labels attached and in the original box (generic boxes will be rejected).
3. Process After Returning Product
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. We will notify you by email when your return has been processed and move to the next warranty process, refund you the payment via Paypal, or send a new replacement to you.
Contact Us
Regarding product issues, please don't hesitate to contact us at the customer service channels below to acquire technical support, refund or exchange.
For 3D printer technical support: 3dp@elegoo.com
For laser engraver technical support: lec@elegoo.com
For pre-sales consulting, payment issues, order issues, invoice issues, delivery problems, unwanted item refunds, or returns: info@elegoo.com
For STEM kits, robots technical support: service@elegoo.com
When contacting our customer service team, the buyer must provide sufficient proof of purchase (the order number from online purchases made through ELEGOO, Amazon, or other ELEGOO's authorized resellers), tell us which product you purchased, and describe the problem as clearly as possible through text, images or short videos. This will help our team to process your inquiries and help you solve the problems more efficiently.

CoreXY
CoreXY
with 500 mm/s
Velocity
20,000 mm/s²
Acceleration

Integrated
Die-Casting
Integrated
Die-Casting

Full-Auto
Full-Auto
Calibration

Multi-Color
Printing
Multi-Color
Printing
Available in Q3 2025,
Compatible with
Centauri

Build
Volume
Build
Volume
256 × 256 × 256 mm

CoreXY
CoreXY
with 500 mm/s
Velocity
20,000 mm/s²
Acceleration

Integrated
Die-Casting
Integrated
Die-Casting

Full-Auto
Full-Auto
Calibration

Multi-Color
Printing
Multi-Color
Printing
Available in Q3 2025,
Compatible with
Centauri

Build
Volume
Build
Volume
256 × 256 × 256 mm
Integrated Die-Cast
Design
We spent extra to bring you the most reliable integrated die-cast aluminum construction, ensuring superior stability and reduced vibrations for high-speed printing. This robust design allows you to achieve faster prints without compromising accuracy or quality.

Feel the Smoothness
Achieve a perfect first layer with smooth surfaces and stunning details. Centauri's automatic vibration compensation and pressure advance ensures extra smoothness, bringing you lightning-fast speed without ringing or ghosting in prints.

Before

After
Powerful and
Speedy System
Achieve outstanding performance with Centauri's advanced operation system, featuring seamless OTA upgrades, 8G ROM for ample storage, and fast dual-band Wi-Fi for reliable LAN transfers.


Count on smooth printing with the semi-automatic belt tensioner that effortlessly maintains optimal tension, reducing vibrations and ensuring unmatched accuracy.

The upgraded dual-sided plate features a new PLA Specific Surface with excellent adhesion and minimal warping, ensuring perfect PLA printing even at lower heatbed temperatures. Explore more dual-sided plates with unique textures to make your prints stand out.

Centauri excels with advanced cooling, featuring a high-speed 5020 model fan, an efficient hotend fan, and real-time fan self-checks for optimal performance.

Enjoy effortless printing with a user-friendly 4.3-inch touch screen - it's as easy as using your smartphone. Intuitive guidance and smooth navigation make it perfect for everyone.

The heatbed nozzle wiper keeps your nozzle residue-free before each use for flawless prints every time, while the filament waste bin[1] makes post-print cleanup quick and easy.

The magnetic printhead cover makes nozzle replacements a breeze, cutting maintenance time and enhancing overall performance for seamless printing.
Select Your Ideal Option

Centauri
$459.94
Current View
What's in Box
Centauri
Filament Detection Sensor
User Manual
Adapter
Touch Screen
Filament Sample
Unclogging Pin Tool
Allen Wrench
Spool Holder
Screwdriver
Spare Heatbed
Nozzle Wiper
USB Drive
Screw
Scraper Blade
Notice:
1. Customers are required to print the filament waste bin themselves as it is not included in the packaging. The model for printing will be available on the provided USB drive or within the machine.
FAQs
How long does delivery take after shipping?
1. In-stock Product: 3-7 workdays for delivery
2. Pre-owned Product: 4-8 workdays for delivery
3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.
What countries do you ship to?
Orders placed on ELEGOO CA (ca.elegoo.com) can be shipped to Canada.
Do you offer free shipping service?
Click to view shipping Fees.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is shipped.