Centauri Carbon
Centauri
Centauri Carbon All-in-One Family Combo
Centauri Carbon + 5KG Carbon Fiber PLA
OrangeStorm Giga
OrangeStorm Giga All-in-One Family Combo
OrangeStorm Giga Frequently Bought Together Bundle
OrangeStorm Giga Quad Printhead Upgrade Package
Neptune 4 Max
Neptune 4 Plus
Neptune 4 Pro
Neptune 4
Mars 5 Ultra
Mars 5
Mars 4 Ultra
Mars 4
Saturn 4 Ultra 16K
Saturn 4 Ultra
Saturn 4
Saturn 3 Ultra
Jupiter SE
Mercury XS Bundle
Mercury X Bundle
Mercury Plus V3.0
Pre-owned | Mercury Series
Phecda Laser Engraver & Cutter
PLA
GALAXY PLA
SILK PLA
PLA MATTE
PLA-CF
PLA Plus
RAPID PLA Plus
PLA PRO
RAPID PETG
PETG PRO
ASA
TPU 95A
Standard
Water-washable
ABS-like
Tough
Mars Mate Air Purifier
Mini Air Purifier (2 Pcs)
Mini Heater
For Centauri Series
For OrangeStorm Giga
For Neptune 4 Series
For Neptune 3 Series
For Mars Series
For Saturn Series
For Jupiter Series
LCD Screen
Build Plate
ACF/FEP/PFA
Resin Tank
Filament Vacuum Storage Bags Kit
Silicone Mat (2 Pcs)
Photopolymer Resin Detergent 5KG
3D Stainless Steel Funnel
Washing Bucket for Mercury Plus V3.0
Washing Bucket for Mercury X/XS Bundle
Washing Bucket for Mercury Plus V2.0
Composite Filter for Phecda (5 Pcs)
Window Mirror for Phecda (6 Pcs)
Air Assist for Phecda
Laser Module for Phecda 20W
Laser Module for Phecda 10W
Risers for Phecda (8 Pcs)
Honeycomb Panel for Phecda
Rotary Attachment for Phecda
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- 7-inch 9K mono LCD
- 8520x4320 resolution
- Up to 150mm/h
- High-Speed Wifi Transfer
- Powerful Linux OS
- 4-point leveling system
- Build volume of 153.36x77.76x165 mm³
Product information
Where We Ship
Orders placed on ELEGOO CA (ca.elegoo.com) can be shipped to Canada.
Estimated Delivery Time:
- In-stock Product: 3-7 workdays for delivery.
- Pre-owned Product: 4-8 workdays for delivery.
- Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays.
Shipping Restrictions
- Please note that we are unable to ship to P.O. Boxes and APO/FPO addresses.
- You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.
Shipping Fees
For orders over $65 CAD, it’s FREE SHIPPING. Orders under $65 CAD will be charged a $20 CAD shipping fee. EXCEPT this condition:
Orders that include Saturn 4, Saturn 4 Ultra, or Saturn 4 Ultra 16K will incur a shipping fee of $30 CAD per unit.
Orders that include Centauri or Centauri Carbon will incur a shipping fee of $50 CAD per unit.
Ownership, Terms, and Risk
Please ensure your address details are correct as once the parcel is on its way we cannot re-direct it. It is your responsibility to check and verify. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss.
Note: Please do not enter any PO Box address, otherwise your package can’t be dispatched by any express.
Normally the orders that have been shipped out (you have received the tracking number or your order status has been completed) cannot be canceled. If you have to refuse delivery due to force majeure after the package is dispatched from ELEGOO, you are subject to the return and refund policies and must pay for the original shipping charges, which will be deducted from your refund.
If you do not contact the delivery company within 5 days after the delivery attempt, they may return the goods to us. A return charge may be assigned to us which may be twice of the delivery cost. If the case of this happens, we reserve the right to ask you to pay the return charge plus an additional re-delivery cost before we re-dispatch the item to you.
When the goods are delivered, please check that the order is complete and undamaged. If there is any damage to the goods at the point of delivery, you can contact us: info@elegoo.com
Following a successful transaction you will be notified when your order has been dispatched with a tracking number provided, if you do not receive a tracking number within 48 hours of completing your purchase, we ask that you first check your email “Junk/Spam” folder and then contact us: info@elegoo.com
Refund & Warranty
Thank you for your purchase. We hope you are satisfied with your product. However, if you are not completely satisfied with your purchase for any reason, ELEGOO provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the warranty policy below, as warranty periods and conditions vary depending on the model and parts list.
Warranty Periods
| Category | Models | Parts List | Note | Warranty Period |
| All | / | / | Consumable parts with no warranty or limited warranty. | 12 Months |
| 3D Printing Machine & Parts | Neptune 3/3 Pro/3 Plus/3 Max Neptune 4/4 Pro/4 Plus/4 Max OrangeStorm Giga Centauri Carbon/Centauri |
PEI Platform Plate/PEI Platform Kit/PEI Magnetic Platform Kit/Build Plate/Nozzle (Kit)/PTFE Tube/Tools | Consumable parts with no warranty. | No Warranty |
| Extruder/Extruder Kit/Printhead Kit | Consumable parts with limited warranty. | 6 Months | ||
| Mars/Mars 2/2 Pro/3/3 Pro/4/4 MAX/4 DLP/4 Ultra/5/5 Ultra Saturn S/2/8K/3/3 Ultra/4/4 Ultra/4 Ultra 16K Jupiter/Jupiter SE |
Release Film, Tools | Consumable parts with no warranty. | No Warranty | |
| LCD Screen | Consumable parts with limited warranty. Resin leakage, scratch-resistant film damage, human-caused damage, and collision damage are not covered by the warranty. | 3 Months | ||
| Resin Tank/Build Plate | Consumable parts with limited warranty. | 6 Months | ||
| Mercury Mercury Plus V1.0/V2.0/V3.0 Mercury X/XS Bundle |
Washing Bucket, Curing Turntable, Acrylic Cover | Consumable parts with no warranty. | No Warranty | |
| Phecda Laser Engraver & Cutter - 10 W/20 W |
Consumables and Other Attached |
Window Mirror, Power Cord, USB Cable, Engraving Materials, User Manual, Packaging, Tools | Consumable parts with no warranty. | No Warranty |
| Other Parts① | Synchronous Belt, Motor Cable, Laser Cable | Consumable parts with limited warranty. | 3 Months | |
| Other Parts② | Fans | Consumable parts with limited warranty. | 6 Months |
1. Consumable Parts
Consumable parts are either excluded from warranty coverage or covered under a limited warranty period. For the purpose of this policy, "consumables" are defined as disposable items, components, or parts of the Product that are inherently designed to deteriorate or wear out during normal use of the Product.
While these items may not be covered by the standard warranty or may have a limited warranty period as specified in the table above, we will gladly replace any consumable that fails due to a manufacturing defect, provided the printer itself is still under warranty. ELEGOO reserves the exclusive right to determine eligibility for replacement, and such decisions shall be final.
2. Accessories or Parts Purchased Separately
Accessories or parts purchased separately enjoy the same quality assurance policy as the complete machine.
3. Warranty Periods
All periods stated on this page are calculated from the date the original order was received.
4. Warranty Forfeiture
This warranty does not cover the following cases:
A. Products not purchased from ELEGOO or authorized ELEGOO distributors with a valid receipt or invoice.
B. Products that are lost or stolen.
C. Products whose warranty period has expired.
D. Free products or products that have been refunded.
E. Products repaired by a third party or modified by an individual.
F. Damage caused by external factors or misuse of products (including but not limited to resin leakage, falls, improper operation), normal discoloration, wear and tear, or other non-quality-related issues.
G. LCD screens that can not provide an identifiable SN code.
5. Warranty in Other Regions
For consumers protected by local consumer laws in their country of purchase, ELEGOO's Limited Warranty benefits are provided in addition to all rights and remedies under such laws, including but not limited to those described above. If local regulations specify a warranty period longer than our stated policy, the longer period will apply, and we will fully comply with local requirements to support our customers.
Return & Refund Policy
| Non-Quality-Related Issues | |||||
| Product Status | Items | Responsibility for Both Original Shipping Charges and Return Shipping Charges | Restocking Fee | Deduction Fee | |
| Refund | |||||
| Within 14 Days | Unopened | √ | Customer | 5% based on the order amount | If key parts are found missing on the returned machine, the corresponding fees will be deducted. |
| Open-box and unused | √ | Customer | 15% based on the order amount | ||
| Used | × | × | × | ||
| Within Warranty | All Status | × | × | × | × |
| Quality-Related Issues | |||||
| Items | Responsibility for Fees | ||||
| Refund | Replace | Repair | Return Shipping Charges | Repair Fees | |
| Within 14 Days | √ | √ | √ | Elegoo | Elegoo |
| Within Warranty | × | × | √ | × | Elegoo |
| Out of Warranty | × | × | √ | × | Customer |
Important Notes:
1. These clauses do not apply to pre-owned or refurbished items.
2. All return requests must be approved by our official customer support team and be sent to our designated address as instructed. Unapproved returns may be rejected or lost, and we are not liable for such cases. Please confirm with customer support before returning to ensure safe processing.
3. The original item must be shipped within 7 days (return label is valid for 7 days) after return/replacement approval. Failure to do so will void the request, and later contact may require re-troubleshooting.
4. Please retain the original packaging to ensure your product is protected during transit. Deviating from our packaging instructions may void the warranty and incur additional charges. For warranty claims, the original box and packing materials are required to avoid processing delays.
5. The returned product will be thoroughly inspected by ELEGOO upon receipt to determine if it meets the inspection criteria. If the returned product fails to meet these criteria, your refund request may be rejected or subject to a deduction fee at ELEGOO's sole discretion.
6. Refunds or replacement products will be processed after we receive the returned item.
7-Inch 9K Mono LCD
7-Inch 9K Mono LCD
Wi-Fi
Connection
Wi-Fi
Connection
HD Touch Screen
HD Touch Screen
Upgraded Air Purifier
Upgraded Air Purifier
Powerful Linux OS
Powerful Linux OS
Effortless Leveling
Effortless Leveling
7-Inch 9K Mono LCD
7-Inch 9K Mono LCD
Wi-Fi
Connection
Wi-Fi
Connection
HD Touch Screen
HD Touch Screen
Upgraded Air Purifier
Upgraded Air Purifier
Powerful Linux OS
Powerful Linux OS
Effortless Leveling
Effortless Leveling
9K Accuracy with Stunning Detail
The ELEGOO Mars 4 Ultra offers exceptional printing quality and details. It features a 7-inch 9K Mono LCD with 8520*4320 resolution that captures every tiny detail, allowing you to produce highly detailed models with an incredible 18 microns XY precision.
up to 150mm/h Printing Speed
Mars 4 Ultra's fast printing capabilities are equally impressive, allowing you to achieve a print speed of up to 150mm/H with ACF release liner film and the upcoming ELEGOO rapid standard resin.
This 3x faster printing speed enables you to produce high-quality models with incredible speed and efficiency.
High-Speed Wifi Transfer
The brand new Linux OS with built-in 4G ROM supports Wi-Fi transfer, with a transmission speed of 6-10Mbps. Plus, it is compatible with both 2.4G and 5G networks, making file transfer a breeze from your computer or mobile device.
The detachable Wifi antenna is conveniently placed on the side of the printer's Z-axis, making it easy to connect to your network.
COB Light Source + Fresnel Collimating Lens
Experience vertical and uniform exposure of 405nm wavelength beam thanks to the COB light source and Fresnel collimating lens, which provides consistent curing across the entire build area with less than a 5-degree light angle and 92% light uniformity. This ensures that your models have a smooth and even surface finish.
Stable Printing Performance
The Z-axis adopts a linear guide rail structure with an accuracy of 0.02mm, ensuring precise and stable movement to help eliminate riffles on final prints and produce smooth and delicate surfaces on your models.
The 4-point leveling system with four clockwise-tightening screws is design to eliminate the need for repeated leveling after one-time leveling, saving you time and effort.
The build plate has a laser-carved surface to enhance adhesion during the printing process, even when printing large models.
Improved Printing Experience
There is a large cooling fan and heat-conducting copper tubes positioned next to the COB light source for rapid heat dissipation. This feature not only enhances the printer's performance but also extends its service life.
The upgraded air purifier has a protective plastic case to safeguard the built-in activated carbon filter during transportation and effectively remove resin odor during printing.
The printer comes with Voxeldance Tango Slicer, which offers both static mode and dynamic mode (including smooth and high-speed mode) to improve your printing efficiency. The open-sourced GOO slice file format is compatible with third-party slicing software, such as CHITUBOX and Lychee Slicer.
The printer's mid-plate is designed with a raised step to keep the resin from flowing inside the printer, which protects the printer's internal components from damage and ensures a clean workspace.
The build platform screws have screw end caps for easier cleaning, which saves your time and effort during post-processing and maintenance.
The adjustable foot pads for improved stability ensure that the printer remains stable on uneven surfaces.
What's In Box
Mars 4 Ultra 3D Printer
Wifi Antenna
USB Air Purifer
Buy Accessory
Build Platform
Buy Accessory
Resin Tank
Buy Accessory
U Disk
Mask
Gloves
Funnel
Buy Accessory
Backup Screws
User Manual
Adapter
Tool Kit
Scraper
Specification
BUILD VOLUME
153.36 x 77.76 x 165 mm³
PRINTING SPEED
MAX 150 mm/h
LAYER THICKNESS
0.01-0.2 mm
XY RESOLUTION
18 × 18 μm (8520 x 4320)
Z-AXIS ACCURACY
0.02 mm
PRINTING TECHNOLOGY
MSLA
LIGHT SOURCE
COB light source + Fresnel collimating lens
LCD SCREEN SIZE
7-inch 9K mono LCD
LCD SCREEN PROTECTOR
9H hardness tempered glass
CONNECTION METHOD
USB offline printing & WiFi
SYSTEM
EL3D-4.0
SLICING SOFTWARE
Chitubox, Voxeldance Tango, Autodesk Fusion
OPERATING SCREEN
4.0-inch Capacitive Touch Screen
LANGUAGE
Chinese, English, Japanese, Dutch, Korean, French, German, Russian, Italian, Spanish, Turkish, Portuguese
AIR PURIFIER
Plug-in
OTHER FUNCTIONS
N.A.
RESIN
Supports most resins on the market (water-washable, standard, ABS-like, plant-based, etc.)
POWER REQUIREMENTS
100-240V 50/60 Hz 24V 3A
HEAT DISSIPATION METHOD
3 copper heat pipes + single fan
DIMENSIONS
227 x 227 x 443.5 mm³
NET WEIGHT
6.5 kg
GROSS WEIGHT
8.3 kg
FAQs
How long does delivery take after shipping?
1. In-stock Product: 3-7 workdays for delivery
2. Pre-owned Product: 4-8 workdays for delivery
3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.
What countries do you ship to?
Orders placed on ELEGOO CA (ca.elegoo.com) can be shipped to Canada.
Do you offer free shipping service?
Click to view Shipping Fees.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is shipped.
