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No Response When Booting The Printer
No Response When Booting The Printer

Step 1: Check if the indicator light of the power adapter is on. If so, go to Step 2. Step 2: Dis...

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ELEGOO MARS PRO: Replace the Z axis motor
ELEGOO MARS PRO: Replace the Z axis motor

If your Mars Pro printer needs to replace the Z axis motor, please follow the steps below: Tools ...

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Elegoo MARS PRO: Level the Build Plate
Elegoo MARS PRO: Level the Build Plate

If your Mars Pro printer needs to level the build plate, please follow the steps below: Tools you...

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Buildplate Continues to Press down The LCD After Reaching The Bottom (Not identify "HOME")
Buildplate Continues to Press down The LCD After Reaching The Bottom (Not identify "HOME")

When you encountered this "Buildplate Continues to Press down The LCD After Reaching The Bottom" ...

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Print Falls from The Support or Part of The Print Is Missing
Print Falls from The Support or Part of The Print Is Missing

When you encountered this "Print Fells from The Support or Part of The Print Is Missing" problem,...

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What to Do After A Failed Print
What to Do After A Failed Print

If the printing fails, please do not start your next print immediately. 1. First use our plastic...

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Holes in The 3D Printed Model
Holes in The 3D Printed Model

If you got holes in your 3D printed model, please follow the steps below: Original Mars and Mars ...

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Model Sticking to The FEP Rather Than Sticking to The Build Platform
Model Sticking to The FEP Rather Than Sticking to The Build Platform

If you are experiencing the "Model not sticking to the build plate" problem, please follow the st...

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